Microsoft Fabric, Databricks, & Power BI Managed Services

Licensing optimization, proactive monitoring, and expert support for Fabric, Power BI, Databricks, and Azure

Microsoft Azure Consulting Services
Microsoft Fabric Consulting Services
Power BI Consulting Services
Databricks Consulting Services

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Why Licensing Services Matter

Modern Data & AI ecosystems rely on a range of Microsoft licenses from Fabric and Power BI to Azure Databricks and Microsoft 365. Managing those licenses effectively ensures your teams have the right access, cost efficiency, and compliance alignment across your data and AI environments.

Simplify Procurement

Consolidate Microsoft licensing and Azure billing.

Optimize Usage and Spend

Proactive license right-sizing and utilization reporting.

Ensure Compliance

Automated tracking for renewals, user assignments, and access.

Streamline Administration

Centralized governance and tenant management.

Maximize ROI

Align license strategy with your organization’s data and AI goals.

Why Work With a Microsoft Cloud Services Provider (CSP)

  • End-to-End Microsoft Expertise – Deep understanding of Fabric, Databricks, Azure, M365, and D365 licensing and compute models
  • Direct Microsoft Channel Access – We manage provisioning, billing, and escalation on your behalf
  • Predictable Cost Models – Gain visibility into every license and workload with transparent pricing
  • Proactive Optimization – We monitor, analyze, and fine-tune your usage across compute and licensing portfolios
  • Scalable Partnership – Whether you’re managing a single tenant or global multi-tenant estate, our CSP framework scales with you
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Why Managed Services Matter

Modern data environments span multiple Microsoft technologies from ingestion in Fabric Pipelines to Databricks AI Agents to Power BI reporting. Maintaining performance, security, and governance requires constant attention and specialized skills.

Our managed services are designed to:

  • Reduce downtime with consistent platform health monitoring
  • Optimize performance and cost across Azure and Databricks workloads
  • Ensure governance through Fabric tenant management and role-based access control
  • Extend your team’s capacity with dedicated break/fix and help-desk support
  • Improve data reliability with automated alerts and proactive remediation

Operational Excellence

Our Managed Services Framework focuses on proactive platform management and governance:

Monitor

Continuous telemetry collection across Fabric, Databricks, Azure, and Power BI.

Alert

Automated incident detection with actionable notifications.

Respond

SLA-based resolution for critical events.

Optimize

Ongoing tuning for performance and cost.

Govern

Tenant-level policy enforcement, access control, and compliance checks.

Managed Service Tiers

Ad Hoc - Break/Fix

For organizations that want flexible, as-needed assistance without a managed service commitment.

Includes:

  • Hourly Break/Fix support for Fabric, Databricks, Azure, or Power BI incidents
  • Rapid response from certified engineers
  • Optional migration to Bronze or higher tiers when ongoing monitoring is desired

Gold - Tenant Governance

For enterprises that need operational support and formal governance for Microsoft Fabric tenants.

Includes everything in Silver, plus:

  • Access to our Fabric Tenant Governance App, providing:
    • Centralized role and workspace governance
    • Tenant-level policy enforcement
    • Usage reporting, cost insights, and data lineage visibility
  • Enhanced monitoring for compliance and audit readiness
  • Quarterly governance review sessions with recommendations

Silver - Monitor & Break/Fix

For teams that need both proactive monitoring and on-demand engineering assistance.

Includes everything in Bronze, plus:

  • Hourly Break/Fix support for remediation of incidents, failed pipelines, or performance degradation
  • Root-cause analysis for recurring Fabric or Databricks issues
  • Ticket-based escalation process with SLA-backed response times
  • Monthly review meeting for performance and governance recommendations

Bronze - Monitor & Alert

Ideal for organizations that want proactive visibility into their Fabric, Databricks, Azure, and Power BI environments.

Includes:

  • Real-time monitoring and alerting across Microsoft Fabric capacities, Databricks clusters, Azure resources, and Power BI services
  • Centralized dashboards for performance, cost, and availability
  • Automated alerts for job failures, workspace health, and data refresh errors
  • Monthly operational health report and incident summary

Platinum - Full Managed Operations & Help Desk

Ideal for organizations seeking comprehensive operational outsourcing of their Microsoft data platform.

Includes everything in Gold, plus:

  • Help Desk services for:
    • Workspace and user provisioning
    • Role-based access and permission changes
    • Environment intake and configuration requests
    • Data platform governance updates and approval workflows
  • Dedicated Service Manager and escalation path
  • SLA-driven response and proactive change management

Licensing Management focuses on provisioning, optimization, and compliance of your Microsoft licenses. Managed Services extend that by proactively monitoring your data environment, optimizing performance, ensuring governance, and providing break/fix support.

Not necessarily, but they complement each other. Many clients start with Licensing Management for cost efficiency and then add Managed Services to improve platform stability, performance, and governance.
We support Microsoft Fabric, Azure, Databricks, Power BI, and the surrounding data ecosystem. This includes pipeline ingestion, AI workloads, capacity management, and Power BI tenant governance.
Our team uses continuous telemetry from Fabric, Azure, and Databricks to detect incidents early. Automated alerts trigger investigations and remediation within defined SLAs, minimizing downtime and ensuring reliability.
Yes. You can upgrade or downgrade between Ad Hoc, Bronze, Silver, Gold, and Platinum tiers at any time to align with your operational needs and budget.
Collectiv can provision and manage Microsoft Fabric, Power BI, Azure, Databricks, Microsoft 365, and Dynamics 365 licenses under our Cloud Services Provider (CSP) program. We also support hybrid environments that combine enterprise agreements with CSP licensing for flexibility and cost optimization.
As a CSP partner, Collectiv offers up to 10% off new clients with consolidated billing, direct Microsoft escalation channels, and proactive license optimization. You get the same Microsoft licenses, but with added management, support, and cost transparency, all from one trusted partner.
We conduct ongoing license utilization reviews to identify unused, underused, or misaligned licenses. Our optimization reports and recommendations help ensure you’re only paying for what you need and that licenses are properly assigned across teams.
Yes. Collectiv’s CSP framework supports single-tenant and multi-tenant environments, including global organizations. We centralize billing, monitoring, and license governance for complete visibility and control.
You’ll receive a single monthly invoice for all Microsoft licenses and workloads managed through Collectiv. Our team provides clear cost breakdowns and forecasting insights to help you plan your spend and avoid surprises.

Managed Services FAQs

Let Collectiv manage the licensing, monitoring, governance, and remediation so your team can focus on driving business outcomes.

Talk to us today about how CSP and Managed Services can keep your Microsoft Data Stack running smoothly and securely.