Microsoft Fabric, Databricks, & Power BI Managed Services
Licensing optimization, proactive monitoring, and expert support for Fabric, Power BI, Databricks, and Azure
Ready to scale and optimize your Microsoft Stack?
Why Licensing Services Matter
Modern Data & AI ecosystems rely on a range of Microsoft licenses from Fabric and Power BI to Azure Databricks and Microsoft 365. Managing those licenses effectively ensures your teams have the right access, cost efficiency, and compliance alignment across your data and AI environments.
Simplify Procurement
Consolidate Microsoft licensing and Azure billing.
Optimize Usage and Spend
Proactive license right-sizing and utilization reporting.
Ensure Compliance
Automated tracking for renewals, user assignments, and access.
Streamline Administration
Centralized governance and tenant management.
Maximize ROI
Align license strategy with your organization’s data and AI goals.
Why Work With a Microsoft Cloud Services Provider (CSP)
- End-to-End Microsoft Expertise – Deep understanding of Fabric, Databricks, Azure, M365, and D365 licensing and compute models
- Direct Microsoft Channel Access – We manage provisioning, billing, and escalation on your behalf
- Predictable Cost Models – Gain visibility into every license and workload with transparent pricing
- Proactive Optimization – We monitor, analyze, and fine-tune your usage across compute and licensing portfolios
- Scalable Partnership – Whether you’re managing a single tenant or global multi-tenant estate, our CSP framework scales with you
Why Managed Services Matter
Modern data environments span multiple Microsoft technologies from ingestion in Fabric Pipelines to Databricks AI Agents to Power BI reporting. Maintaining performance, security, and governance requires constant attention and specialized skills.
Our managed services are designed to:
- Reduce downtime with consistent platform health monitoring
- Optimize performance and cost across Azure and Databricks workloads
- Ensure governance through Fabric tenant management and role-based access control
- Extend your team’s capacity with dedicated break/fix and help-desk support
- Improve data reliability with automated alerts and proactive remediation
Operational Excellence
Our Managed Services Framework focuses on proactive platform management and governance:
Monitor
Continuous telemetry collection across Fabric, Databricks, Azure, and Power BI.
Alert
Automated incident detection with actionable notifications.
Respond
SLA-based resolution for critical events.
Optimize
Ongoing tuning for performance and cost.
Govern
Tenant-level policy enforcement, access control, and compliance checks.
Managed Service Tiers
Ad Hoc - Break/Fix
For organizations that want flexible, as-needed assistance without a managed service commitment.
Includes:
- Hourly Break/Fix support for Fabric, Databricks, Azure, or Power BI incidents
- Rapid response from certified engineers
- Optional migration to Bronze or higher tiers when ongoing monitoring is desired
Gold - Tenant Governance
For enterprises that need operational support and formal governance for Microsoft Fabric tenants.
Includes everything in Silver, plus:
- Access to our Fabric Tenant Governance App, providing:
- Centralized role and workspace governance
- Tenant-level policy enforcement
- Usage reporting, cost insights, and data lineage visibility
- Enhanced monitoring for compliance and audit readiness
- Quarterly governance review sessions with recommendations
Silver - Monitor & Break/Fix
For teams that need both proactive monitoring and on-demand engineering assistance.
Includes everything in Bronze, plus:
- Hourly Break/Fix support for remediation of incidents, failed pipelines, or performance degradation
- Root-cause analysis for recurring Fabric or Databricks issues
- Ticket-based escalation process with SLA-backed response times
- Monthly review meeting for performance and governance recommendations
Bronze - Monitor & Alert
Ideal for organizations that want proactive visibility into their Fabric, Databricks, Azure, and Power BI environments.
Includes:
- Real-time monitoring and alerting across Microsoft Fabric capacities, Databricks clusters, Azure resources, and Power BI services
- Centralized dashboards for performance, cost, and availability
- Automated alerts for job failures, workspace health, and data refresh errors
- Monthly operational health report and incident summary
Platinum - Full Managed Operations & Help Desk
Ideal for organizations seeking comprehensive operational outsourcing of their Microsoft data platform.
Includes everything in Gold, plus:
- Help Desk services for:
- Workspace and user provisioning
- Role-based access and permission changes
- Environment intake and configuration requests
- Data platform governance updates and approval workflows
- Dedicated Service Manager and escalation path
- SLA-driven response and proactive change management
What’s the difference between Licensing Management and Managed Services?
Licensing Management focuses on provisioning, optimization, and compliance of your Microsoft licenses. Managed Services extend that by proactively monitoring your data environment, optimizing performance, ensuring governance, and providing break/fix support.
Do I need both Licensing and Managed Services?
Which Microsoft technologies do you support under Managed Services?
How do you monitor and respond to issues?
Can I scale up or down my Managed Services tier?
What licenses can Collectiv provide and manage?
Why should I buy my Microsoft licenses through Collectiv instead of directly from Microsoft?
How do you help optimize licensing costs?
Can you manage multiple tenants or global environments?
How is billing handled under the CSP program?
Managed Services FAQs
Let Collectiv manage the licensing, monitoring, governance, and remediation so your team can focus on driving business outcomes.
Talk to us today about how CSP and Managed Services can keep your Microsoft Data Stack running smoothly and securely.